Moondala is a social commerce community. These guidelines exist to keep the platform safe, honest, and welcoming for everyone.
What's encouraged
- Honest product reviews, discussions, and recommendations.
- Sharing your referral link in a truthful and transparent way.
- Supporting other users and shops with constructive feedback.
- Respectful communication, even when you disagree.
What's not allowed
- Scams, fake giveaways, misleading promotions, or 'guaranteed income' claims.
- Harassment, hate speech, threats, bullying, or discrimination of any kind.
- Posting illegal content, counterfeit products, or prohibited items.
- Spam, including mass posting, repetitive links, bot behavior, or unsolicited messages.
- Impersonating other users, shops, or Moondala staff.
- Sharing personal information of others without their consent.
- Using Moondala to recruit for external schemes, pyramid programs, or competing platforms.
Enforcement
- Violations may result in content removal, feature restrictions, temporary suspension, or permanent account ban.
- Severe violations (fraud, threats, illegal activity) may result in immediate permanent ban without warning.
- Moondala uses both automated systems and human review to enforce these guidelines.
Reporting
If you see content or behavior that violates these guidelines, please report it through the app. You can also contact us at support@moondala.one. All reports are reviewed and treated confidentially.